Access for People with a Disability

Each terminal has drop-off/pick-up areas for people with a disability adjacent to the general drop-off/pick-up areas. These areas are only available to vehicles displaying a permit for a person with a disability, and drivers must follow the normal kerbside parking rules. Under government legislation, no vehicle is permitted to be left unattended at the kerbside outside the terminal. Drivers may assist passengers to disembark from the drop-off/pick up areas for people with a disability, however the vehicle must not be left unattended to assist passengers into the terminal. If the passenger requires assistance to the check-in area, the driver must park the vehicle in the public car park and then return to assist the passenger.

If the passenger cannot be left alone some forward planning will help. For example some airlines are happy to provide assistance such as wheelchairs and baggage collection if this is pre-arranged. Alternatively it may be advisable to bring an additional person with you to assist the passenger while you remain with the vehicle.

Drivers should note that there is a 2.4m height clearance at the drop-off/pick-up zones.

Parking for people with a disability is also available within the carparks.

Click on the link to view the Cairns Airport Disability Access Facilitation Plan