Cairns Airport

Cairns Airport at a glance:

Nestled between mountains, mangroves and the Coral Sea, Cairns is the gateway to Tropical North Queensland, home of the World Heritage Great Barrier Reef and Tropical Rainforests.

Cairns Airport is Australia’s leading regional airport, providing air links to a range of domestic and international locations.

About Us

Cairns Airport Pty Ltd owns and operates Cairns Airport.

The airport operates:

Our website has live details on the current departures and arrivals at both the domestic and international terminals, updated every three minutes.

To place a link from your site to our live arrival and departure schedules, click here.

Airport Redevelopment

There are 3 million reasons to transform Cairns Domestic Terminal into a state-of-the-art gateway to our region.

That's how many local, interstate and international visitors get their first impression of the region when passing through Cairns Domestic Terminal and that's why we are investing $200 million.

Construction is well underway. Some Qantas passengers now arrive through the interim arrivals facility at the northern end of the terminal to facilitate construction within the Domestic Terminal.

All other passengers arrive through the arrivals hall within the Domestic Terminal building.

Qantas, QantasLink, SkyAirWorld, Skytrans and Vincent Aviation check-in is located in the recenlty completed southern part of the terminal building; Virgin, Jetstar, MacAir and Regional Pacific in the northern part of the Domestic Terminal.

All rental car offices are now located in the interim facility with Qantas arrivals.

With these changes, traffic and parking conditions around the Domestic and International Terminals have changed. Please watch out for new signage.

For further information on the project click here

News Update: 26 November 2008

Cairns Airport is pleased to announce the opening of the First Stage of the $200M Domestic Terminal Redevelopment. This major milestone brings online the first section of what will ultimately be a combined check-in area for all departing domestic flights. Qantas, QantasLink, Skytrans and SkyAirWorld now check-in from the newly completed section at the southern (city) end of the terminal. Virgin Blue, Jestar, MacAir and Regional Pacific continue to check-in at their exisitng facilities at the northern end of the terminal.

Click here to view a flythrough of the future vision of our Airport. (File size 6 meg)
 


Click on picture to enlarge

Click on picture to enlarge

 

Latest Maps & Notifications


Strategic Development Plan
Click image to download PDF document.

General Aviation & Maintenance Precinct
Click image to download PDF document.

Interim Terminal Works
Click image to download PDF document.

Domestic Terminal
Click image to download PDF document.

Click the following links to view our project publications:

Project Info & News

Construction works at Cairns Domestic Airport

  • Cairns Domestic Terminal remains fully operational throughout the extensive redevelopment.
  • Construction works commenced in August 2007 and are expected to be completed in late 2010.
  • Extension of the terminal to the south has now been completed, commencing the transformation of the former Qantas baggage claim area into a common user check-in facility.
  • Upgrades to roads and car parking areas are also well underway.
  • Current works focus on upgrading of the Departure Lounge and completion of the common user check-in facility.
  • Most Qantas arrivals and all car rental offices are now located in the temporary arrivals facility at the northern end of the terminal.
  • Safe access will remain for people travelling to the airport by bicycle and on foot.
  • Please allow for possible delays when planning your next trip.

We appreciate your feedback on this milestone project. Please call us on 1800 177 748 with any questions or comments.

This $200 million gateway will offer:

  • Exceptional security and state-of-the-art passenger handling technology
  • Convenient and consolidated check-in areas for all airlines
  • More variety of retail outlets for passengers
  • Five modern aerobridges catering for new aircraft types and improved aircraft access
  • Better access roads, carparks and pedestrian walkways
  • Sustainable development features

The Domestic Terminal Redevelopment is a significant investment into our region and for the 3 million passengers passing through ther terminal each year. It will cater for and encourage ecomonic growth for the next twenty years. With your cooperation and support this important project is cleared for take off.

Project timeline

(Indicative project dates only)

Early to mid 2008
  • Introduction of automated multi-view baggage screening for all checked baggage
  • Continued construction of terminal extension at southern end of Domestic Terminal
  • Terminal extension around central entrance of the terminal
  • Upgrade to substation and power supplies
  • Continued upgrade to short and long-term car parks
  • Construction of new retail units
Mid to late 2008
  • Opening of third passenger screening point
  • Apron extension and installation of new aerobridges 21 and 22
  • Completion of consolidated check-in area at southern end of terminal
  • Continued work on baggage handling facilities at southern end of terminal
  • Continued upgrade to car parks and access roads
2009
  • Replacement of aerobridges 19 and 20
  • Continued fit out and refurbishment of retail units
  • Redevelopment of baggage claim facilities
  • Qantas Club relocates to mezzanine level
2010
  • Replacement of aerobridge 18
  • Completion of Domestic Terminal Redevelopment

 

News Updates

The latest updates from Cairns Airport.

  • Cairns Airport Sale

    Premier Anna Bligh said today the $446 million redeveloped hospital for Cairns is full steam ahead following the successful sale of Cairns Airport.

     

    ... Read more >>
  • First stage of Domestic Terminal Redevelopment Opens

    Cairns Airport is pleased to announce the opening of the First Stage of the $200M Domestic Terminal Redevelopment.

    This major milestone brings online the first section of what will ultimately be a combined check-in area for all departing domestic flights.

    Qantas, QantasLink, Skytrans and SkyAirWorld now check-in from the newly completed section at the southern (city) end of the terminal.

    Virgin Blue, Jetstar, MacAir and Regional Pacific continue to check-in in their existing facilities at the northern end of the terminal.

    26 November 2008

    ... Read more >>
  • Smartgate Success at Cairns Airport

    Cairns Airport congratulates the Australian Customs Service on the roll out of the SmartGate public information campaign.  "Cairns was one of three initial sites chosen by Customs to pilot SmartGate ahead of the national roll out, along with Melbourne and Brisbane."

    ... Read more >>
  • Regional Pacific - New Air Services Welcomed

    The commencement this week of new services between Cairns and Mt Isa by Regional Pacific Airlines is welcomed by Cairns Port Authority.

    ... Read more >>
  • Qantas Ceases Southern Departure Trial

    Qantas announced today it would cease its trial of flying over the city of Cairns on Monday 10 September.

    Qantas Chief Risk Officer Rob Kella said competing environmental issues were behind the airlines decision to stop the trial. "After regular consultation with the Cairns Airport Environmental Committee, we decided that although the RNP tecnology used for this trail reduces carbon diaxide and nitrous oxide emissions, the beneifts do not outweigh the significant noise impact on residents," Mr Kella said.

    ... Read more >>
  • Earthworks Underway at Cairns International Airport

    Civil works will commence at Cairns International Airport as part of the Domestic Terminal Redevelopment next week.

    As a result, increased construction traffic will be crossing Mick Borzi Drive and Airport Avenue and new speed restrictions will apply along the roads to the airport.

    Cairns International Airport Executive General Manager, Kayleen Collins, said it is pleasing to see physical construction works commence, following the extensive planning and design efforts of the airport redevelopment project team.

    ... Read more >>
  • Cairns International Airport Implement New Security Requirements

    As operator of Cairns International Airport, Cairns Port Authority will be implementing new procedures for taking liquids, aerosols and gels on international flights to meet new government regulations.

    ... Read more >>
  • Cairns Airport Welcomes Virgin Embraer E-Jet

    The commencement today of Virgin's new Embraer E-Jet aircraft into passenger passengers services to Cairns was welcomed by Cairns Port Authority.

    CPA's Chief Executive Officer, Mr Neil Quinn said 'Virgin Blue Airlines is well established in its operations into Cairns and their decision to introduce their first Embraer aircraft on services to the destination confirms that the region's competitiveness is maintained'.

    ... Read more >>
  • Cairns Airport Upgrades Electricity Supply

    Cairns Airport is currently undertaking a Cyclone Area Reliability Enhancement (CARE) Program within the General Aviation (GA) precinct of the Airport.

    The Care Program is a result of a Strategic Planning Study which identified the requirement to place the existing overhead electrical reticulation and distribution system underground as part of an ongoing upgrade to provide cyclone protection.

    The study also identified future precinct development sites as well as future service requirements, including an upgrade of the current street lighting.

    ... Read more >>
  • Cairns Airport Reveals the New Look Domestic Terminal

    CPA Chief Executive Officer Neil Quinn will today release exclusive new 3D artist impressions of the $200 million Domestic Terminal Redevelopment's interior, as well as a full external fly-through of the demestic airport facility.

    ... Read more >>
  • Airport Tropical Ambassadors

    Visitors arriving at Cairns International Airport will be welcomed by friendly faces and helpful information as a new Tropical Ambassadors program gets underway.

    Volunteers and a supervisor will soon be recruited to provide this free services.

    TTNQ is pleased to be working with CPA on this initiative.

    TTNQ chief executive officer, Rob Giason, said the Tropical Ambassadors will play an important role in creating a good first impression for visitors to Tropical North Queensland.

    ... Read more >>
  • Airport Domestic Terminal Redevelopment

    The redevelopment of the Cairns Airport Domestic Terminal will start next week following the announcement by Deputy Premier Anna Bligh that national construction company Hansen Yuncken has been awarded the principal construction contract.

    ... Read more >>
  • $140 Million Domestic Terminal Redevelopment Underway

    Cairns Port Authority’s capital works program is underway to deliver new and enhanced facilities at the airport. 

    ... Read more >>

Corporate Centre

 

Cairns Airport Pty Ltd (trading as Cairns Airport) is a statutory Queensland Government Owned Corporation with two Shareholding Ministers, the Minister for Transport, Trade, Employment and Industrial Relations, the Honourable John Mickel MP and Treasurer, the Honourable Andrew Fraser MP.

Cairns Airport is actively involved in the cooperative marketing and promotion of Cairns and Tropical North Queensland as a tourist destination and the facilitation of trade opportunities.

Our airport management spans 27 years, commencing in 1981.

Airport History

1928 Cairns Airport goes back to 1928 when Tom McDonald started flying his Gypsy Moth off a sand ridge near the present airport. He could only land and take off between high tides. During one emergency, Tom was forced to take off from beer barrels.
1934-1937

1934- The people of Cairns started raising money to build an airport where aircraft were able to land and take off at all times, particularly in times of emergency.

1936- The Cairns City Council bought 162 hectares of land and built three runways made of cinders, red earth, weathered rock and sand.

1937- The Australian Government bought the airport during World War II for use by the Royal Australian Air Force. The Main runway was sealed and made longer for the RAAF aircraft.

1943 Runway first sealed.
1949 The main runway was lengthened to 1730 metres to accomodate larger aircraft.
1962-1967 The airport was upgraded and the runway lengthened to 2020 metres and stregthened so jets could land.
1970-1974 The number of aircraft flying to Cairns increased. TAA and Ansett provided regular scheduled services to most Australian capital cities and also Papua New Guinea.
1975 Air New Guinea was the first international service to commence flights out of Cairns to Port Moresby in Papua New Guinea.
1980 The significant increase in aircraft traffic and passengers lead to overcrowding of facilities. The need for expansion prompted the Government to hand the airport over to local ownership.
1981 The Cairns Harbour Board, which managed the Port of Cairns, agreed to expand its interests and take control of the airport. The Commonwealth Government provided funding for expansion. The Harbour Board subsequently changed its name to Cairns Port Authority (CPA) and assumed control of Cairns Airport under the Airport Local Ownership Plan in December.
1982 Commencement of Stage I Redevelopment. This involved further lengthening of the runway to 2600 metres (making it the longest runway in Queensland) and construction of a new terminal building.
1984 Completion of Stage I. Official opening of dual International and Domestic Terminals on 31 March.
1986-1987 New Fire Station Facility constructed by Commonwealth Government.
1988 CPA withdrew from the Airport Local Ownership Plan, taking full fiscal responsibility for the airport. Stage II development works commenced.
1990 Stage II works completed. This included a new separate International Terminal, associated aprons and taxiways costing an estimate of $80 million.
Completion of main runway extension from 2600 to 3196 metres.
Australian Pilots' dispute.
Airservices Australia Control Tower.
Qantas Flight Catering.
1992-1995 1992- International Apron Bay 5. Qantas Flight Catering Expansion.
1993- Taxiway G2. Bureau of Meteorology.
1994- International Apron Bay 1.
1995- International Apron Bay 6. Taxiway B5. Domestic Apron widened.
1996 Southern Eastern Levee extended.
1997 Completion of Stage IIIA Redevelopment. Within this redevelopment, a three storey Airport Administration Centre was constructed providing 4000 square metres of office space.
Domestic Apron Bays 11-14.
Domestic Car Park extended.
1999 Australian Customs Dog Unit.
2000 Airport Lighting Equipment Room 15 Runway
Aircraft Turnaround Engineering.
Avis Car Park.
2001 Australian Airlines started and Cairns is announced as the airline's hub.
Ansett Australia went into voluntary administration on 14 September.
2002 CASA Building.
2003 America declared war on Iraq 20 March 2003. Lead up to the war saw a decrease in passengers.
Intermational Terminal Building IQI expansion.
International Apron Bays 7 & 8.
2004 Queensland Transport Minister Paul Lucas officially opens stage one of the Cairns International Airport Terminal Redevelopment.
Hawker Pacific Hangar.
2005 Queensland Transport Minister Paul Lucas officially opens stage one of the Cairns International Airport Terminal Redevelopment.
Hawker Pacific Hangar.
2006 The Australian Association of Airports National Conference is Held in Cairns, hosted by CPA.
Central Services Building - Staff Car Park expansion.
GA Staff Car Park.
Separate Fire Main.
CPA celebrates 100 years.
2007 Cairns International Airport implement new security requirements.
General Manager of Cairns Airport, Kayleen Collins is appointed to the Queensland Tourism Board.
Cairns Airport Tropical Ambassador Program begins.
Cairns Airport welcomed 5 new aircraft parking bays and extended taxiways.
Deputy Premier, Anna Bligh announces contract for $135 million redevelopment of Cairns Airport.

General Aviation

Cairns Airport features a thriving General Aviation precinct catering to many different businesses and industries including:

The face of the General Aviation Precinct is currently undergoing a revival with the recently launched Hawker Pacific facility and a focus on the staged implementation of the long term Plan for the Precinct which allows for investment by Cairns Airport and external developers.

Tenants & Map

General Aviation Tenant Listing

7
Cairns Airport Hangars Complex
Great Barrier Reef Helicopter Group
Queensland Emergency Services
89
General Aviation Terminal
9
Skytrans – Maintenance Hangar
91
BP
11
Aero Enterprise Pty Ltd
93
Royal Flying Doctor Hangar
13
General Aviation Maintenance
Commander Air
95
Royal Flying Doctor Service
15
Air Training Corps
97
Daintree Air
Down Under Helicopters
Smiths Detection
Cape York Airlines
Shell
17, 19, 21
North Queensland Aero Club
99
Hinterland Aviation
23
National Jet Systems
Surveillance Australia
Airport Kiosk
101
Avionics & Calibration Services
25, 27
Skytrans Airlines - Teminal
103
Holdstone Pty Ltd
51
Mobil
105
Cape York Air Services/Aust Avionics
53
CPA Grounds & Maintenance Compound
125
Rescue Fire Fighting Service
65
AirServices Compound
127
Bureau of Meteorology
73
Tenix LADS
135
Police Air Wing
79
Rush Couriers
149
Hawker Pacific – Maintenance Hangar
Australian Avionics
81
AirServices Australia
Barrier Aviation

Itinerant Aircraft Access

The Itinerant Aircraft Access Request Form (Part A) must be completed by all non-RPT aircraft visiting Cairns Airport that :

  • will be parking on the international terminal apron (ie. all international movements); or
  • will be parking on the domestic terminal apron; or
  • have a MTOW in excess of 5,700 kg and will be parking on the aprons in the general aviation precinct.

This form requests certain operational data from aircraft owners / operators that is essential to ensure a smooth visit to Cairns Airport.

Itinerant Aircraft Access Request Form (Part A) PDF Format

Itinerant Aircraft Access Request Form (Part A) Word Format

Note - Click here memo security measures in regard to passenger processing and check bag screening requirement.

If you have access to email, the preferred format is the Word document. This document can be completed on-line and returned by email to coords [at] cairnsport [dot] com [dot] au

Use the Acrobat (PDF) format if you prefer to fill-in by pen and return by fax to +61 7 40359115.

Australasian Aviation Group

The Australasian Aviation Group – Cairns is a consortium of more than 20 organisations and serves as a one stop shop for aviation companies seeking world class service in one of the world’s most desirable locations.

The capability of the Australasian Aviation Group – Cairns includes:

  • General and heavy maintenance capabilities
  • Avionics
  • Aviation industry support services
  • Aviation fleet
  • Aviation infrastructure, planning and design
  • Aviation education, training and skills

Membership:

  • Aero Enterprise Aust Pty Ltd
  • Aero Smith Welding
  • Air Fleet Management (AFM)
  • Arup
  • Australian Aviation Detailers
  • Aviation Australia
  • Barrier Aviation Pty Limited
  • Bernoulli Solutions Pty Limited
  • Bill Owen Insurance Brokers Pty Limited
  • Cairns Aviation Skills Centre (CASC)
  • Cairns Airport Pty Limited
  • Cape York Helicopters
  • Department of Tourism, Regional Development and Industry
  • General Aviation Maintenance (GAM)
  • Hawker Pacific
  • Heli Charters Australia
  • Hinterland Aviation and Aero Engineering
  • Regional Aviation Group
  • Skytrans Airlines
  • Skysafari
  • William Graham Carman - Solicitors

Australasian Aviation Group – Cairns is supported by Cairns Regional Economic Development Corporation, State Development Centre Cairns and the Cairns Airport Pty Limited.

                 

Airport Security

Working at the airport?

Aviation Security is governed by the Aviation Transport Security Act, 2004 and Aviation Transport Security Regulations, 2005 (Federal Legislation) and by the Transport Infrastructure Act 1994 (State Legislation).

These requirements are reflected in the Transport Security Program for Cairns Airport. The following general provisions apply to contractors and businesses operating on Cairns Airport.

Aviation Security Identification Cards (ASIC)

Every person including a driver who, because of a work related requirement, needs to access restricted areas of the International Terminal Building or Airside Area is required to display a RED or GREY ASIC issued in their name on their outer garment. A RED ASIC authorises a person to be in a Security Restricted Area or other restricted area, while a GREY ASIC authorises a person to be in a restricted area or airside area other than a Security Restricted Area. Security Restricted Areas at Cairns Airport are confined to the international and domestic aprons. Other security controlled areas known as ‘Landside Security Zones’ requiring an ASIC include the following:

ASICs are available on application from Cairns Airport.

Visitor Identification Cards (VIC)

Visitors to restricted areas of the airport must wear a Visitor Identification Card (VIC) and be accompanied by a person wearing a valid ASIC. VICs are available from the Airport Operations Centre (AOC) Cairns Airport and some other agencies at the airport who are ‘Issuing Agents’ under the Cairns Airport ASIC Program.

VIC’s are only available for those who have a lawful and work related reason for requiring one. VIC’s may be issued for one day by Cairns Airport and Issuing Agents, or multi day VIC may be obtained from Cairns Airport. Photographic ID, for example a driving licence, must be produced to confirm identity in order to obtain a VIC. VIC’s must be returned to Cairns Airport or the ‘Issuing Agent’ on the day of expiry. Failure to return a VIC is in breach of the Aviation Transport Security Regulations 2005 and may incur a penalty or refusal of a future VIC if requested.

Vehicles

Each vehicle requiring airside access must have approval from Cairns Airport and must display a clearly identifiable company sign or logo on each side of the vehicle. Drivers must have an airside drivers authority issued by the Cairns Airport and be familiar with the contents of the Airside Vehicle Control Manual. Airside access must be facilitated via Gate V23 on the eastern (RPT) side of the airport or Gate V13 in the General Aviation Area. Access though any other gate (except gates located within tenanted operations) must be with the approval of Cairns Airport.

Access

Every person approved by Cairns Airport to access restricted areas of the International Terminal Building or Security Restricted Areas must ensure each door or gate accessed by them is closed and locked once entry is effected. When accessing vehicle gates, drivers must stop and wait for the gate to close before moving off to prevent unauthorised access. Access to an airside area or Security Restricted Area of the airport may be gained through vehicle gates and fence line buildings such as terminal buildings, hangars and cargo sheds. It is the responsibility of the Lessee/Tenant to ensure that gate and building access points within their leased area or within the area for which they are responsible are controlled or kept closed and locked when not in use. Where access points to an airside area are controlled by security staff, persons (including goods and vehicles) may be subjected to a physical search and/or inspection before being allowed access. Refusal to consent to this form of inspection will result in access being denied.

Airside Inspections

The Office of Transport Security (OTS) require airport operators and certain other Aviation Industry Participants (AIP’s) to have in place an inspection process of persons and their vehicles seeking access to the Airports Security Restricted Area (at Cairns these are the international and domestic aprons). This process is to ensure only those people with a lawful and work related reason access the area. The inspection process includes a face to ASIC or face to other photographic ID and VIC check and goods carried by them and may includes a check of certain vehicles and items carried in them. Inspection points are located within the terminals and Gate V23. There are no exemptions to this requirement.

Sterile Areas and Screening

Before entering an area signposted as a sterile area, (terminal departure lounges) every person must be screened for weapons. Goods carried by persons entering a sterile area must be x-rayed or searched. Random selection for explosive trace detection (ETD) screening may be undertaken by screening staff. Additionally, access into the international sterile area is subject to screening for Liquids, Aerosols and Gel (LAG) products which may include a pat down search. Entrance to a sterile area can only be via the screening point. If the screening point is not operating separate approval must be sought from Cairns Airport on each occasion entry to a sterile area is required. Persons working airside must not mix with screened passengers in the aerobridges or on walkways.

Weapons

Firearms or weapons of any description are not to be taken onto airside areas or into sterile areas. Tradesmen’s tools requiring an explosive charge as a part of their operation must be declared before commencement of any work and prior to the screening process.

Tools of Trade

Tools of trade required for work within the sterile areas are to be checked and registered during the screening process by screening staff. Retail outlets must ensure tools of trade are secured and out of sight from passengers or other persons using the lounge. Tradesmen are advised to take only those tools required for the job into the sterile areas to assist in a speedy screening process. Tradesmen are responsible for all tools in their possession and are to ensure tools are kept secure and out of reach of passengers or other persons using the lounge. Any tool found missing MUST be reported to screening staff as soon as possible. Failure to do this may require the lounge to be evacuated and all persons rescreened. This is a costly exercise and may result in delays to aircraft departures.

Unattended Items

Under no circumstances may items such as toolboxes, luggage, lunchboxes or similar items be left unattended in any public or airside area. Items secured in vehicles are excepted. Any unattended items of this nature are to be reported immediately to the Airport Coordination Centre on telephone 07 4080 6744 or by calling the Australian Federal Police on 131AFP. Alternatively report it to any security staff member on duty at the airport.

Kerbside Parking

Parking restrictions apply at Cairns Airport. Drivers are encouraged to use public car-parks wherever possible. However, if purely dropping off or picking up a passenger drivers may choose to use the drop off and collection points signposted around the terminals. Vehicles are not to be left unattended within these areas and security staff engaged in parking control manage these area. Attended vehicles may only remain within the drop off areas for two minutes. Vehicles left unattended are subject to towing and drivers may be fined. Disabled parking is available at the terminals and bays are signposted. Cairns Airport staff are available to assist with further information

Perimeter Fence Clearances

Objects of any description may not be placed closer than three (3) metres to a perimeter fence from any landside area or closer than two (2) metres to a perimeter fence from any airside area.

Searching of Vehicles

All vehicles in an airside area are liable to search at any time without notice by an Authorised Officer.

Australian Federal Police

Australian Federal Police (AFP) maintain an armed uniformed presence at the airport 24 hours a day and may be contacted for assistance and response for any matters in a similar manner to normal State police . AFP may be contaced on 131AFP or 07 4040 1777.

Australian Customs Service

The Australian Customs Service have an overriding authority under the Customs Act to detain, search or arrest any person reasonably suspected of carrying prohibited goods or committing any offence against the Customs Act irrespective of that person holding an ASIC or being approved by the Cairns Airport to work on the airport.

Directions of Authorised Officers

Directions issued by Cairns Airport Authorised Officers are to be complied with immediately. Airport Safety Officers, Customer Service Officers and senior Cairns Airport staff are Authorised Officers and are so identified on their ASIC.

Directions of Police

Directions issued by Queensland Police officers or members of the Australian Federal Police are to be complied with immediately.

All security related enquiries are to be directed to Cairns Airport Security Team on 07 4080 6703 or after hours from the Airport Coordination Centre on 07 4080 6744.

Cyclone Plan

To access the Cairns Airport Cyclone Plan please click here

Passenger Security Information

With a little preparation, there's a lot you can do to make sure your journey through the airport security processes is as quick and hassle-free as possible. This guide will assist in preparing for your journey, a few minutes spent reading this will save you time once you reach the airport. Here are a few things for you to consider:

Departing Passengers

Arriving Passengers

Transiting Passengers

Quick Check

The more you know about our check-in and security processes, the easier it will be to pass through as fast and hassle free as possible.

Before leaving home

  • Make sure you know your baggage allowance and size restrictions for both hand baggage and baggage you are checking in. Remember, these may differ between airlines, so check with them.
  • Limit your hand baggage to items you really think you’ll need on board the aircraft.
  • Remember, if travelling internationally, all liquids, aerosols and gels in your hand baggage need to fit in a transparent and re-sealable bag, 200mm x 200mm (8 inches x 8 inches). Check details for medical and dietary exemptions.
  • Plan to arrive at the airport early, just in case you need extra time at security.
  • Contact your airline if you have any queries about how everything works.

Checking in

Ensure you arrive in plenty of time, your airline may suggest extra time. The recommended minimum times are:

Domestic flights -1 hour before departure
International flights - 2hours before departure

Going though Customs

Ensure you have all your correct travel documents ready, including the Passenger Declaration Departure Card available at check in or the Customs area.

Going through security

  • Be prepared. For example, have laptops removed from their cases, if travelling internationally Liquid, Aerosol & Gel (LAG) items should already be in transparent re-sealable bags ready for inspection.
  • If you’re carrying any liquid medicines or baby foods in your hand baggage, take them out for inspection.
  • Remember, you can leave keys, coins, wallets and mobile phones in your jacket or coat pockets, but take off your coat while you’re in the queue so you’re ready for the X-ray machine process.
  • Large electrical items, such as laptops, will need to go through X-Ray machines separately, so get them ready by taking them out of your cabin luggage.
  • Don’t forget, you might need to take your shoes off.
  • Your coat, transparent bag (including medicines) and, if asked, your shoes all need to go in one tray, but your large electrical items will go through in another.
  • Staff may search your bags after the X-ray process, and may require you to undergo an explosives trace detection process. If travelling internationally you may also be asked to undergo a pat down search.

In the departure lounge

  • Anything you buy in the departure lounge, you can take on your flight. If you are travelling on an international flight and transiting another airport before arriving at your destination - LAGS items bought in the departures lounge at your departing port may have to be surrendered at the transiting airport. It is recommended you check with your airline upon checkin.

At the boarding gate

  • If you’re travelling to the US, you might come across further security checks at the boarding gate. Before boarding for instance a face to passport check is usually required.

Departing Passengers

Airport Pick Up and Drop Off

For security reasons, drivers collecting or dropping off passengers at Cairns Airport are encouraged to use the public car parks. If purely dropping off or picking up a passenger please ensure you use the drop off and collection points signposted around the terminals. Vehicles are not to be left unattended within these areas and security staff engaged in parking control manage these area. Attended vehicles may only remain within the drop off areas for two minutes. Vehicles left unattended are subject to towing and drivers may be fined. Disabled parking is available at the terminals and bays are signposted. Cairns Ports staff are available to assist with further information.

To see the new passenger pick-up and drop-off locations Click here

Check-in

Read all the available information provided to you by your airline. This information will advise you regarding the allowable size of your checked and cabin luggage, what’s allowed to be carried within your checked luggage regarding dangerous goods and other information that will make your departure a more pleasant experience. Cabin luggage size gauges are available within the check in areas at both Cairns Airport terminals.

During check in you’ll be asked questions about your baggage contents and at the International check in whether you packed your bags and had control of them. If in doubt now’s the time to advise the airline. Additionally you will be required to ensure any Liquid, Aerosol or Gel items carried by you are correctly separated. (see below).

If you’re departing from the International terminal for overseas ensure you have the appropriate travel documents ready for airline staff e.g. tickets, passport and visas. Once you have completed check-in we recommend you make your way directly to the Security Screening Point to avoid any delays.

Customs Processes

Australian Customs Service and outwards immigration procedures need to be undertaken if departing from the Cairns International Terminal, this includes domestic passengers travelling to southern ports who are travelling on a domestic leg of an international flight. Customs processes and information are available on the Customs website.

The Security Screening Process

Federal Government legislation requires Cairns Airport to screen passengers and people entering airport departure lounges. The security screening process is designed to ensure prohibited items and weapons don’t enter the lounges and ultimately end up within the cabin of an aircraft. The consequences of this occurring result in delayed departures and possible legal action. In today’s security environment there is a major concern for the safety of aircraft and travelling public.

A selection of weapons and prohibited items are displayed by following the link below.

The security screening process includes x-ray screening of personal cabin luggage, passing through a walk through metal detector, possible hand scanning with a metal detector if you’re not initially cleared by the walk through metal detector, random bag searches and an explosive trace detection process.

The explosive trace detection process is designed to check that a person being screened has not come in contact with explosives, or chemicals that are used in explosive compounds. This process is random, and those people selected for this screening MUST undergo this part of the screening requirement. Refusal to undergo any part of the screening process will unfortunately mean you won’t be able to enter the departure lounges and possibly not fly.

(Links to pictures – prohibited items)

In addition to these processes passengers and people accessing Cairns International Terminal departures lounge, whether transit passengers from overseas or departing passengers from Cairns are also subjected to screening for Liquids Aerosols and Gel (LAG) items. This process is designed to screen people and their cabin luggage for explosives that may be contained within liquid, aerosol and gel compounds. This part of the screening process may also include a random pat down search of the person.

Click here to view video

Electrical items

Electrical items such as mobile phones, digital cameras, MP3 players and laptop computers are allowed within the departure lounges and in the cabin of aircraft and should be packed within your cabin luggage. Personal electrical items e.g. hair dryers and tongs may also be carried, however tong replacement cartridges may not be carried.

Laptop Computers and Portable DVD players need to be removed from your cabin luggage or from their cases to be screened separately.

Liquids Aerosols & Gels Screening

The screening for liquids, aerosols and gels (LAG’s) was introduced in March 2007 by the Australian Federal Government to comply with International Civil Aviation Organisation recommendations and standards in an effort to assist in minimising the likelihood of explosive materials contained within certain LAG items being taken into International departure lounges and aircraft cabins. Click here to view further information regarding Liquids Aerosols and Gels

What are you allowed to take?

Knowing what’s allowed and what’s not allowed before you arrive could save you, and other passengers, time and inconvenience. Any LAG item you wish to take into the lounge or within the cabin of an aircraft must be in an adequate container; however containers cannot be over 100ml. They also need to be carried in a transparent and re-sealable bag measuring no more than 200mm x 200mm or of a size not exceeding 800mm in total diameter. Bags and general information are available at the International Terminal check in area for your convenience. Passengers and people seeking access into the International Departure lounge are restricted to one bag only.
Surrendered items are subject to Federal Government Regulations. Cairns Ports, as the ‘Screening Authority’ are prohibited from returning items to passengers. Receipts for Duty Free and items of value will be provided.

Drinks

You’re welcome to take drinks in cans, bottles, plastic containers and cartons, as long as the containers are 100mm in size or less. Empty water bottles may be taken through the security screening point and filled up at water fountains within the departure lounge. Once through the security screening point you can buy drinks in the departure area to take on to the aircraft.

Food

You can carry foodstuffs in your cabin luggage; however, foods in sauces or with a high liquid content (such as sauces, pastes, soups and stews) need to go in a transparent bag, along with your drinks. These can’t exceed100ml either. Items that reduce to a liquid at room temperature are also subject to these restrictions for example certain cheeses or frozen foodstuffs. It is advisable to check with your airline on what they allow and the Australian Quarantine and Inspection Service (AQIS) regarding the removal of certain foodstuffs from Australia.

Medicines and medical equipment

Prescribed medicines: There are exemptions for prescription medicines; however it is advisable to ensure they are in the original chemist supplied containers with the prescription attached. Whilst exemptions apply only the required amount for the flights duration and possible delays should be taken in the aircrafts cabin, screening staff may discuss this with you during the screening process.

Non – prescribed medicines: These are allowed but again the quantity must be consistent with the journey and what may be reasonably required during flight and a possible delay. Products required for the flight must be kept in a transparent, resealable bag. Certainly an amount to cover a week’s travel would not meet the ‘reasonable amounts’ test applied to this and what is not required during the flight should be packed in checked luggage.

Medical equipment; Certain medical applicators such as syringes, vials and medicine cartridges, insulin pens etc are allowed. However screening staff will require proof from you for instance, medical certificates, a doctor’s letter or prescriptions should you need to carry these items.

Baby products

The restrictions on LAG items includes baby products, however this like un-prescribed medicines exemptions mainly apply to quantities. Only carry what you need for the trip. Wet wipes and powdered baby food are fine. Additional foodstuffs for babies may include but are not limited to baby milk, sterilised water, juice and any other baby food in liquid, gel or paste form.

Duty Free Goods

These items may purchased inside the departure lounge after the security screening process. Items purchased off airport must be packed in your checked luggage.

Cosmetics and toiletries

You may take solid deodorants, lipsticks, brushes, combs and toothbrushes on
board. The following products are limited to 100ml, and must also go in a transparent bag, along with drinks and liquid-based products:

  • Hairspray and other aerosol items
  • Creams
  • Roll-on deodorants
  • Sun-tanning products
  • Lip gloss or lip balms
  • Liquid soap
  • Toothpaste
  • Mascara
  • Contact lens solution

Smoking materials

Cigarettes and other tobacco products are all allowed in hand baggage. Please note some airlines do not allow matches or lighters in either checked or cabin luggage, please check with your carrier. Australian Government regulations prohibit smoking inside the terminal buildings (other than prescribed areas) and on board aircraft.

Arriving Passengers

If you are an arriving passengers to Cairns from overseas, you are advised to be aware of the following border processes:

Customs and Immigration

The Australian Customs Service manages the security and integrity of Australia's borders and works closely with other government agencies, in particular the Australian Federal Police, the Australian Quarantine and Inspection Service, and the Department of Immigration and Citizenship, to detect and deter unlawful movement of goods and people across the border.

In preparation for your arrival into Cairns please ensure you have your passport, completed Incoming Passenger Card and airline ticket available for inspection. If you are unsure what to declare to Customs, tick 'yes' to the question or ask a Customs officer. Customs staff will assist you in determining what goods should be declared.

Australian and New Zealand ePassport holders, aged 18 years or over, can choose to use SmartGate to self-process through passport control. SmartGate uses the data in the ePassport and face recognition technology to perform the customs and immigration checks that are usually conducted by a Customs officer. Travellers will still need to complete an Incoming Passenger Card prior to using SmartGate.

Click here to link to the Australian Customs Service website

Quarantine - Australian Quarantine and Inspection Service (AQIS)

Airports Program officers are trained to apply risk management techniques to identify and appropriately deal with items carried by incoming passengers that could threaten animal, plant or human health, or harm Australia's environment. Basically they ensure the effectiveness of quarantine clearance of incoming aircraft passengers and their baggage at international airports.
Other key functions undertaken by Airports staff include: clearing incoming aircraft; monitoring for insect vectors of human disease; managing under the direction of the Department of Health and Ageing (DoHA) the arrival of passengers with symptoms of quarantineable and prescribed human diseases; and conducting auditing and surveillance of quarantine waste treatment and disposal arrangements.

These responsibilities are prescribed in legislation, including the Quarantine Act 1908, relevant regulations and proclamations, as well as various international agreements/conventions.

All passengers arriving into Australia from overseas are subject to AQIS processes which includes surrendering certain foodstuffs, x-raying of luggage and physical inspection of some natural items for example wooden artefacts carried in passenger’s luggage. For more information please visit the AQIS website.

Duty Free Shopping

Duty Free Shopping is located on the arrivals concourse just prior to the Customs processing line for your duty free shopping needs.

Transiting Passengers

Australian government regulations require airlines to disembark all passengers and their cabin luggage at the first port of call into Australia. If you are transiting Cairns from overseas you will be required to undergo the regular passenger screening process prior to entering the transit lounge. This process is similar to that experienced at your port of departure. Passenger screening into the transit lounge includes screening for Liquids Aerosols and Gel (LAG) items. Duty Free or other LAG items purchased at the last port of call prior to entering Cairns as a transit port will be required to be surrendered if they are larger than the prescribed 100ml limit or are not in a clear re-sealable plastic bag measuring 200mm X 200mm.

NOTE: At this time Australia does not recognise the use of sealed tamper evident bags provided for duty free items at overseas ports. It is advisable you check with your airline to see whether your flight transits Cairns en route to either Brisbane, Sydney or other Australian port.

If you are transiting Cairns from another major airport in Australia for an overseas destination and you have already undergone the regular passenger screening process you will not be required to undergo additional screening in Cairns.

ASIC

Aviation Security Identification Card (ASIC)

Applying for a new ASIC

Please print and complete the relevant forms below to bring with you to your application interview.

  1. To access and print application form Click Here
  2. To access and print additional AusCheck Security Form Click Here
  3. Ensure you have the relevant Id documents Click Here
  4. Read the AusCheck privacy notice Click Here

Note – In order to ensure your application is processed quickly it is important that you fully complete address details.

Telephone 07 4080 6703 or Email ASICS [at] cairnsairports [dot] com [dot] au for an appointment to lodge your application.

You will need to come into the Security Office personally, bringing your completed application forms, ID and lodgement fee. Be prepared to have your photo taken for your ID card.

Please check with your employer regarding payment. Lodgement fee (including deposit) must be paid at initial appointment if your company does not already have an account with Cairns Airport.

Cairns Airport Security Office is located at Cairns Airport Operations Centre and is open for ASIC lodgements from 08.30 am to 3.30 pm Monday to Friday (closed between 1.00 and 2.00 pm).

What happens next?

Your application may take up to 4-6 weeks. AusCheck will contact you directly if there are any specific security queries, otherwise you will be contacted by the Cairns Airport Security Office directly to collect your ASIC.

It is a legislative requirement that BEFORE you collect your ASIC you MUST complete an airport security awareness training session. When you lodge your application you can arrange to make an appointment to attend a security awareness training session briefing at the Airport Operations Centre.

You MUST collect your ASIC personally and present your ID before your ASIC card can be issued.

Renewing your current ASIC

If you currently hold an ASIC issued by Cairns Airport and wish to renew, you can do so below, otherwise you will be required to apply for a new ASIC.

  1. To access and print ASIC renewal form Click Here
  2. Ensure you have the relevant Id documents Click Here
  3. Read the Auscheck privacy notice Click Here
  4. Sign and date the privacy acknowledgement form, to access and print Click Here

If your card is still current, you do not need to come into the office to renew. You can lodge your renewal application by Email ASICS [at] cairnsairports [dot] com [dot] au

What happens next?

Your application may take up to 4-6 weeks. Auscheck will contact you directly if there are any specific security queries, otherwise you will be contacted by the Cairns Airport Security Office directly to collect your ASIC.

You MUST collect your ASIC personally and present your ID before your ASIC card can be issued.

Fees and Charges

New card - $175 + $50 security deposit
Renewals - $160
Transfers of applications between employers - $86
Reprints - $20
Access Card - $10 [for people who do not have a Cairns Airport Issued ASIC]. You must hold a valid ASIC from another issuing body such as CASA.
Security Deposit - $50
Cancelled Application - $86

Plan your trip

Cairns Airport is pleased to offer an easy and efficient way for you to plan your flights to and from Cairns. You can choose the airport you will depart/arrive at, the date and time and the airline you wish to fly.

Simply fill in the form below by clicking on the box representing the option you wish to select, choose your method of searching, click “Search” and your available choices will appear.

Airport Tours

Cairns Airport will accommodate requests for Airport Tours if possible. However, each request is considered on an individual basis and there are certain requirements which must be adhered to.

For all Airport Tour enquiries in relation to Cairns Airport please contact our People & Communications Department on 07 4080 6806.
 

Film & Photography

 

Cairns Airport will accommodate requests to undertake filming or photography if possible. However, each request is considered on an individual basis and there are certain requirements which must be adhered to.

For all film and photography enquiries in relation to Cairns Airport please contact our People & Communications Department on 07 4080 6806.

Corporate Centre

 

Cairns Airport Pty Ltd (trading as Cairns Airport) is a statutory Queensland Government Owned Corporation with two Shareholding Ministers, the Minister for Transport, Trade, Employment and Industrial Relations, the Honourable John Mickel MP and Treasurer, the Honourable Andrew Fraser MP.

Cairns Airport is actively involved in the cooperative marketing and promotion of Cairns and Tropical North Queensland as a tourist destination and the facilitation of trade opportunities.

Our airport management spans 27 years, commencing in 1981.

Doing Business With Us

Cairns Airport's  vision is to be a leader in economic growth in Tropical North Queensland.

Cairns Airport is actively involved in the cooperative marketing and promotion of Cairns as a tourist destination and the facilitation of trade opportunities.

Our airport management has spanned some 27 years, commencing in 1981.

Media Centre

The Media Centre includes all of Cairns Airport latest announcements, media releases, newsletters and publications. For up-to-date information regarding Cairns Airport this is the place to find it.

For further enquiries contact:

Helen Laird
Communications Advisor
helen.laird [at] cairnsairport [dot] com [dot] au

Ph: + 61 7 4080 6703
Mobile: 0418 191 652