Passenger Facilities

T1 (International)

Currency and Cash

For arriving international passengers a currency exchange booth is located within the T1 (International) baggage reclaim area as well as in the public arrivals hall. For departing international passengers a currency exchange is located in the T1 departures lounge.

A cash transaction machine is located in the T1 arrivals area and accepts most cards.

Restrooms and Showers

Toilets, showers, baby-care and facilities for people with a disability are located both landside and airside in T1.

View the airport maps page for location of restrooms.

Internet and WiFi

Cairns Airport offers WiFi from $3:00 per hour/60MB, $6:00 per 24 hr/160MB or $30 per 7 days/1.2GB.
There are internet kiosks available which offer WiFi connection at the same rates.

Shopping and Dining

There are a variety of stores in the departure lounge including Duty Free,  food outlets, fashion, gift and specialty stores and a newsagent. Visit the Shop & Dine page to discover the exciting retail options available to you.

Tourist Refund Scheme

The Tourist Refund Scheme (TRS) enables you to claim a tax refund on goods purchased in Australia. The Tourist Refund Scheme desk is operated by Australian Customs Service and is located at T1 (International) Departures.

Learn more about the Tourist Refund Scheme here.

Trolleys

Trolleys are free to international arriving passengers and are located in the arrivals baggage collection area.
There is a minimal cash charge for trolley use when departing. The trolleys are located outside departures, arrivals and in the carpark.

Porterage – Groups

A group porterage service is operated by TLC Airport Luggage Services. Bookings are required in advance and the cost is charged per bag. Large luggage truck transfers are also available.
Contact: tlcporter@bigpond.com
Mobile: 0417 635 195 or 0417 635 142

T1 (International) Facilities MapT1 (International) MapT2 (Domestic)

Currency and Cash

An International Currency Exchange booth (ICE) is located in the T2 Departure Lounge for both arriving & departing passengers.
Cash transaction machines are located within the Check In, Departure Lounge & Arrivals areas.

Restrooms and Showers

Toilets, showers, baby-care and disabled facilities are located both landside and airside in T2.
View the airport maps page for location of restrooms.

Internet and WiFi

Cairns Airport offers WiFi from $3:00 per hour/60MB, $6:00 per 24 hr/160MB or $30 per 7 days/1.2GB.
There are internet kiosks available which offer WiFi connection at the same rates.

Shopping and Dining

There are a variety of stores in the departure lounge including Duty Free,  food outlets, fashion, gift and specialty stores and a newsagent. Visit the Shop & Dine page to discover the exciting retail options available to you.

Trolleys

Trolleys are located at Arrivals, Check In and in the carpark, near the service kiosk. There is a minimal charge for trolley use when departing T2.

Porterage – Groups

A group porterage service is operated by TLC Airport Luggage Services. Bookings are required in advance and the cost is charged per bag. Large luggage truck transfers are also available.
Contact: tlcporter@bigpond.com
Mobile: 0417 635 195 or 0417 635 142

T2 (Domestic) Facilities Map

T2 (Domestic) Map

Access for All

Each terminal has drop-off/pick-up areas for people with a disability marked at the kerbside. These areas are only available to vehicles displaying a permit for a person with a disabiltiy, and drivers must follow the normal kerbside parking rules. Under government legislation, no vehicle is permitted to be left unattended at the kerbside outside the terminal. Drivers may assist passengers to disembark from the drop-off/pick up areas for people with a disability, however the vehicle must not be left unattended to assist passengers into the terminal. If the passenger requires assistance to the check-in area, the driver must park the vehicle in the public car park and then return to assist the passenger.

Click here for further services available for people with a disability.