We regret to inform that Sun Palm Transport Group ceased operations on Wednesday 4 September, 2019.

For travellers who have current reservations in place with Sun Palm, transport is now available through the following companies:

T1 International Terminal:
Excellence Coaches
Phone: 07 4183 1400
Website: https://www.excellencecoaches.com/

T2 Domestic Terminal:
Cairns Bus Charters
Phone: 07 4049 2255
Website: http://www.cairnsbuscharters.com/

For passengers who intended to travel with Sun Palm Transport and have not yet booked, there are a range of alternate transport options to and from Cairns Airport:

CairnsTaxis, Ride-Booking (Uber & Need a Ride) as well as other bus transfer and limousine companies including Excellence Coaches and Cairns Bus Charters. Click here for more information: https://www.cairnsairport.com.au/travelling/parking-and-transport/transport-options/

For any passengers seeking further assistance regarding Sun Palm Transport Group, please contact:

PCI Partners
Phone: 03 8636 3333
Email: admin@pcipartners.com.au
Reference: Sun Palm Transport Group

Pick up point

  • You may pre-book your ticket, or turn up at the counter on the day. If arriving late at night, or early morning, it is recommended you contact your bus company prior to arrival at the airport.
  • Whether pre-booked or walk up you will need to visit the terminal counter to collect your ticket for travel. Click here for our Terminal Maps. 
  • Once you have collected your ticket for travel, follow the signage to the bus pick up points just outside the arrivals hall at both terminals. Click here to view it on a map.

Drivers should not approach you

It is against the law for drivers or their agents to approach you or to solicit a fare from you. With the exception of bookings made in the terminal at the Bus information counter all limousine and shuttle bus services must be pre-arranged. Cairns Airport works closely with the Department of Transport and Infrastructure to regulate this.

To report someone for soliciting please email enquiries@cairnsairport.com.au