Sun Palm Transport Group operates the only accredited airport shuttle, directly servicing all accommodation providers in the city centre, Northern Beaches and Port Douglas. They also operate the Airport Connect service which links both Terminals to the Translink public transport network.

Pick up point

  • You may pre-book your ticket, or turn up at the counter on the day. If arriving late at night, or early morning, it is recommended you contact Sun Palm Transport prior to arrival at the airport.
  • Whether pre-booked or walk up you will need to visit the terminal counter to collect your ticket for travel. Click here for our Terminal Maps. 
  • Once you have collected your ticket for travel, follow the signage to the bus pick up points just outside the arrivals hall at both terminals.Click here to view it on a map.

Fares and charges

Children under 12 years of age currently travel for free and Sun Palm Transport will offer a price match subject to terms and conditions.

Click here for more information on promotions, timetables, door to door services and online bookings or phone +61 7 4099 1191. 


Through arrangements with selected Backpacker Hostels there are also great discounted shuttle rates for a direct service between Cairns Airport and Cairns city centre starting from $10 return. Click here for more information and to pre-book or call +61 7 4099 1191.

Airport Connect – Public Transport Link 

Airport Connect is a bus service offered by Sun Palm Transport linking Cairns Airport with the Translink public transport network at north and southbound Sheridan Street bus stops which are approximately 3kms away . Click here for more information.

Drivers should not approach you

It is against the law for drivers or their agents to approach you or to solicit a fare from you. With the exception of bookings made in the terminal at the Sun Palm information counter all limousine and shuttle bus services must be pre-arranged. Cairns Airport works closely with the Department of Transport and Infrastructure to regulate this.

To report someone for soliciting please email