Contact Us

Cairns Airport values your queries and feedback as we continually strive to improve our facilities to ensure we meet the needs of airport users.

Cairns Airport Feedback
We appreciate your valuable feedback as it helps us to continually improve everything our airport has to offer you. Click here to access our Customer Feedback Form.

Parking Enquiries 
Please contact Secure Parking if you have any queries regarding your online booking, via the Online Booking Enquiries and Refunds Form. For all other enquiries please email

In all communication please quote your booking reference number. Your booking reference number is contained in the booking confirmation emailed to you.

Please note that Cairns Airport administration are unable to assist with enquiries related to the car park


Cairns Airport Pty Ltd

Address: Airport Avenue, Cairns Airport, Cairns QLD 4870
Postal: PO Box 57 Airport Administration Centre, Cairns Airport QLD 4870
Office: Tom McDonald Building, Rapide Court, Cairns Airport

General Enquiries: + 61 7 4080 6703 (Office Hours 0830 – 1700 hrs Mon – Fri excluding Public Holidays)
Accounts Payable: +61 0481 434 048
Accounts Receivable: +61 0481 434 053 (including parking infringement payments)

Lost Property: Click here
Airlines: Click here

Email: (Responses provided during Office Hours only)
Cairns Airport Pty Ltd trading as Cairns Airport ACN 132 228 221 ABN 18 132 228 221

Cairns Airport is part of NQA (the North Queensland Airports Group) which owns and operates Cairns and Mackay Airports