Bring all required items, including but not limited to an approved airline carrier of the correct size, secure and well-fitting harness and leash (with no or minimal metal), cable ties, and absorbent mats. 

Before entering the terminal, pets should be taken to the designated Animal Relief Area located outside the terminal. Pets must be restrained with a harness and leash when outside the carrier. [link to map] 

Owners (or person travelling with the pet) are responsible for cleaning up after their pet and disposing of pet waste in the bin.  

Pets must be secured in their carrier before entering the airport terminal. Virgin Australia check-in is located in Terminal 2. 

Assistance animals have priority at security screening. 

For security screening, pets must be placed on a leash and removed from their carriers. 

Travellers must comply with instructions from screening officers. 

Once the pet has gone through screening, it must be immediately placed back in the carrier and the security seal attached. 

Carriers must not be left unattended at any time 

Pets travelling with airline approval must leave the departures terminal and use the designated animal relief area located outside the terminal. Afterward, they must re-enter the terminal and undergo security screening again. Owners are responsible for cleaning up after their pets. 

Carriers are not permitted in food outlets. 

Carriers should not be placed on seating in the departure lounge or boarding gate and should remain on the floor. 

The pet must remain in the carrier until outside the terminal building.  

If you have any questions, please see a member of the Virgin Australia team.